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Produkter
Produkter Programvara Garanti & Support Garanti & Supportförlängning Fujitsu Support Pack, 4-Year, On-Site

Fujitsu Support Pack, 4-Year, On-Site Service, 4h Response Time, 9 hours a day x 5 days per week

Fujitsu
Tillv.art.nr FSP:GD4S60Z00SEST4


Marknadspris

ca. 24 302 kr st (ex. moms)

Prisindikationen på denna produkt är ett genomsnitt på marknadspriset.

Begär offert och låt över 80 IT-återförsäljare konkurrera om att ge dig bästa pris.

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Beskrivning Specifikationer

Produktbeskrivning

Fujitsu Support Pack, 4-Year, On-Site Service, 4h Response Time, 9 hours a day x 5 days per week. License quantity: 1 license(s), Number of years: 4 year(s), Service time (hours x days): 9x5, Response time: 4 h, Type: On-site

Fujitsu Support Pack and ServiceContract Software
In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.

Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.

Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack."

On-site services
The reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.

Service time
9x5 - Local business days and local business hours except legal public holidays

Specifikationer

Number of years
4
Service time (hours x days)
9x5
Response time
4
Type
On-site
On-site support
Ja
License quantity
1
Service included
Parts and Labour